Health Care Homes
Certification and Recertification

Patient and Family Centered Care Resources

Patient and Family Centered Care is foundational to Health Care Homes and the implementation of the HCH Legislative standards.  Specific resources include:

• Agency for Healthcare Research and Quality (AHRQ) offers free tools to help prioritize concerns and maximize interactions between providers, patients, and families. One tool is:
  • Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients which promotes meaningful engagement with patients and families.
• Family Voices is a national family-led organization of families and friends of children and youth with special health care needs (CYSHCN) and disabilities. One of their tools is:
  • Family-Centered Care Assessment for Families (PDF) assesses strengths and opportunities for improvement.
• IncludeAlways is a patient and family engagement model developed by the Minnesota Hospital Association to include patients and families at every level throughout the health care system.
• Institute for Patient- and Family-Centered Care this site includes many free downloadable materials to support families and care teams.
  • Advancing the Practice of Patient and Family Centered Ambulatory Care: How to Get Started (PDF) includes six topical steps to create governance and partnerships.
  • How to Conduct a "Walk-About" in Primary Care From the Patient and Family Perspective (PDF)

Return to Resources Main Page